Founding practice
$299per monthControlled design-partner program 路 carrier included within agreed fair-use
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The AI medical receptionist that keeps your schedule moving.
Urgentis answers routine calls, books and changes appointments, prevents no-shows and refills openings created by cancellations鈥攚ithout claiming success before the schedule updates.
Built for a busy front desk.Priced for an independent practice.
The phone rings while patients are checking in, the schedule changes and another message lands in the queue. Urgentis keeps the routine work moving without forcing your team into another disconnected system.
Independent practice
$499per monthOne location, one validated scheduling connection
Group & multi-location
CustomMultiple providers, locations and practice-specific workflows
A cancellation comes in. The schedule keeps moving.
Urgentis records the change, checks the real schedule and offers the opening to eligible patients. Your team sees the outcome without working through another callback list.
Your schedule stays the source of truth
Urgentis checks the practice rules and never confirms a time before the scheduling write succeeds.
The right patients receive a clear option
Patients can confirm, reschedule or decline without calling the front desk again.
The answer returns to the team
Every completed action, exception and handoff remains visible instead of becoming another sticky note.
One front-desk flow, from the first ring to the filled slot.
Urgentis brings routine call handling, scheduling, reminders and cancellation recovery into one operational view. Staff stay in control of the rules and step in when judgment is required.
Answer the calls that keep interrupting care
Office hours, directions, approved policies and appointment requests are handled with practice-controlled answers.
Book, reschedule and cancel against the real calendar
Natural requests become completed administrative actions, not another message for staff to return later.
Turn reminders into useful patient choices
Patients can confirm, move or release an appointment before it becomes an empty slot.
Hand exceptions to a person with the context attached
Urgent, uncertain, upset or policy-specific callers are routed according to the practice鈥檚 approved rules.
For the patient, it still feels simple.
Call the practice, receive a secure link and complete the next step. No new app and no new patient account just to manage an appointment.
- Book an available appointment
- Confirm, reschedule or cancel securely
- Join the waitlist for an earlier opening
- Reach the practice when a person is needed
United States
Designed around U.S. practice operations.Not a generic answering bot.
Urgentis is being configured for the way independent U.S. practices manage phone-first access, provider schedules, patient reminders and front-desk exceptions.
- Natural U.S. date, time and phone language
- Practice-specific scheduling and escalation rules
- A focused founding cohort for independent practices
Patient data and live billing remain gated until the required U.S. contractual, security and infrastructure reviews are complete.
Urgentis by Pixel Company 路 Brussels, Belgium 路 U.S. founding-practice programAutomation stays inside your practice rules.
Urgentis completes administrative workflows. It does not diagnose, assess symptoms or recommend treatment, and uncertain situations move to a person.
Test before going live
Each practice reviews its answers, scheduling rules and escalation paths before any patient-facing activation.
Minimum necessary information
Patient communication is designed to avoid exposing visit details in insecure messages.
Completed actions, not confident guesses
Urgentis confirms an appointment change only after the source-of-truth schedule accepts it.
A plan that starts with one real practice.
$299 per month for a tightly scoped founding practice, $499 for an independent-practice plan and custom pricing for groups. The proposed subscription includes the managed carrier within agreed fair-use鈥攏o separate Twilio account and no automatic overage. Pricing remains a launch hypothesis until the live-billing gate opens.
Questions a practice owner should ask
Does Urgentis replace our EHR or scheduling system?
No. Your approved scheduling system remains the source of truth. Urgentis coordinates calls and appointment actions around it and confirms only after a successful write.
How does Urgentis help with no-shows?
Reminders give patients a direct way to confirm, reschedule or cancel. A released appointment can then enter a controlled waitlist workflow instead of disappearing from the day.
Is Urgentis currently processing U.S. patient data?
No. The U.S. program currently collects business contacts for product research. Live patient data requires the full BAA chain, security risk analysis, U.S. data plane and legal approvals.
What is included in the $299 founding-practice plan?
The proposed plan is a controlled, month-to-month design partnership with a tightly defined call and scheduling workflow. Scope, usage and the supported connector are agreed before activation, and no payment is collected while live billing remains gated.
The next call should not become another callback.
Show us how your front desk works. We will determine whether your practice is a fit for the controlled U.S. founding cohort.